How to Download and Use the Orange et moi App
If you are an Orange France customer with a mobile or internet offer, you might want to download and use the Orange et moi app. This app allows you to manage all your Orange contracts and services from a single application. You can also stay informed of important events, get help from online solutions or advisers, enjoy exclusive benefits and offers, control your Livebox and internet services, and much more.
In this article, we will show you how to download and use the Orange et moi app on your mobile or tablet device. We will also share some reviews and ratings from other users who have tried the app, as well as some alternatives and competitors that you might want to consider.
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Features and Benefits of the Orange et moi App
Manage Your Contracts and Services
One of the main features of the Orange et moi app is that it allows you to manage all your contracts and services from a single application. You can:
View your balance in real time, including balance in dirhams, internet, minutes, SMS, Roaming Pass, Smart Balance, etc.
View, download, and pay your bills by bank card or Orange Money.
Change your offer or mobile phone.
Subscribe or cancel your options.
Top up your mobile or another number by bank card or Orange Money.
Transfer your balance to another Orange number.
View your consumption history and details.
Activate or deactivate your roaming service.
Manage your parental control settings.
All these actions can be done easily and securely from the app, without having to call customer service or visit an Orange store.
Stay Informed and Get Help
Another feature of the Orange et moi app is that it keeps you informed of important events, offers, and tips that are relevant to you. You can:
Receive notifications about your bill due date, your balance, your offers, and your options.
Discover the latest news and promotions from Orange France and its partners.
Get tips and advice on how to use your services and optimize your consumption.
Access online solutions or chat with an adviser if you have any questions or problems.
Find the nearest Orange store or point of sale.
The app also allows you to give feedback on your experience and satisfaction with Orange France, as well as to participate in surveys and polls.
Enjoy Your Orange Advantages and Offers
As an Orange France customer, you can also enjoy exclusive benefits and offers that are only available through the Orange et moi app. You can:
Access the Orange Cineday program, which gives you one free cinema ticket for every ticket purchased on Tuesdays.
Access the Orange Jeux program, which gives you access to hundreds of games for free or at discounted prices.
Access the Orange Presse program, which gives you access to more than 300 magazines and newspapers for free or at discounted prices.
Access the Orange Cloud program, which gives you up to 100 GB of free storage space for your photos, videos, and documents.
Participate in the Orange et moi Club, which gives you gifts, invitations, discounts, and games every month.
All these benefits and offers are designed to make your life easier and more enjoyable with Orange France.
Control Your Livebox and Internet Services
If you have a Livebox and internet offer from Orange France, you can also use the Orange et moi app to control your Livebox and internet services. You can:
Install, test, troubleshoot, and optimize your Livebox and internet connection.
Manage your Wi-Fi network and devices connected to it.
Change your Livebox settings and password.
Restart or reset your Livebox remotely.
View your TV channels and programs available on Orange TV.
The app also allows you to access other services related to your Livebox and internet offer, such as Deezer, Netflix, OCS, Canal+, etc.
How to Download the Orange et moi App
Enter Your Phone Number or Scan a QR Code
To download the Orange et moi app, you have two options. You can either enter your phone number or scan a QR code on the website .
Install the App from Google Play or App Store
Once you have received the link by SMS or scanned the QR code, you will be able to install the app from Google Play or App Store depending on your device. The app is compatible with Android devices running version 5.0 or higher and iOS devices running version 11.0 or higher. The app is free to download and use, but it may consume data from your mobile plan or Wi-Fi network. The app size is about 50 MB for Android devices and 90 MB for iOS devices. The installation process may take a few minutes depending on your network speed and device performance.
Log In with Your Customer Area Credentials or Biometric Data
After installing the app, you will need to log in with your customer area credentials or biometric data. Your customer area credentials are the same as those you use to access your online account on the website . If you don't have a customer area account, you can create one from the app or the website. You can also log in with your fingerprint or face ID if your device supports biometric authentication. This option is more convenient and secure than entering your username and password every time. You can enable or disable this option from the app settings.
How to Use the Orange et moi App
Navigate Through the Main Menu and Tabs
Once you have logged in, you will be able to access the main features of the app through the main menu and tabs. The main menu is located at the top left corner of the screen and it contains the following options:
Home: This is where you can see your balance, your bills, your offers, your options, and your notifications.
My contracts: This is where you can manage your mobile, internet, and fixed line contracts and services.
My advantages: This is where you can enjoy your exclusive benefits and offers from Orange France and its partners.
My Livebox: This is where you can control your Livebox and internet services.
Help: This is where you can access online solutions or chat with an adviser.
Settings: This is where you can customize your app settings and preferences.
Log out: This is where you can log out of the app.
The tabs are located at the bottom of the screen and they contain the following options:
Home: This is the same as the home option in the main menu.
Orange et moi Club: This is where you can participate in the Orange et moi Club and get gifts, invitations, discounts, and games every month.
Orange Cineday: This is where you can access the Orange Cineday program and get one free cinema ticket for every ticket purchased on Tuesdays.
Orange Jeux: This is where you can access the Orange Jeux program and play hundreds of games for free or at discounted prices.
Orange Presse: This is where you can access the Orange Presse program and read more than 300 magazines and newspapers for free or at discounted prices.
Customize Your Settings and Preferences
If you want to change your settings and preferences, you can do so from the settings option in the main menu. You can:
Change your language: You can choose between French, English, Spanish, German, Italian, Portuguese, Arabic, or Turkish.
Change your display: You can choose between light or dark mode, as well as adjust the font size and contrast.
Change your notifications: You can choose which notifications you want to receive from the app, such as bill reminders, balance alerts, offers, tips, etc.
Change your privacy: You can choose which data you want to share with Orange France and its partners, such as location, usage, preferences, etc.
Change your biometric authentication: You can enable or disable the fingerprint or face ID option to log in to the app.
Add a Widget to Your Home Screen for Quick Access
If you want to have quick access to your consumption at a glance, you can add a widget to your home screen. A widget is a small icon that shows some information from the app without having to open it. To add a widget, you need to:
Press and hold an empty space on your home screen until a menu appears.
Select Widgets from the menu.
Find and select Orange et moi from the list of widgets.
Drag and drop the widget to your desired location on your home screen.
The widget will show your balance in dirhams, internet, minutes, SMS, Roaming Pass, Smart Balance, etc. You can also tap on the widget to open the app and see more details.
Reviews and Ratings of the Orange et moi App
What Users Say About the App
The Orange et moi app has received mostly positive feedback from users who have rated and reviewed it on Google Play or App Store. Here are some of the common themes that users have mentioned:
ProsCons
- The app is easy to use and navigate.- The app sometimes crashes or freezes.
- The app provides useful information and services.- The app sometimes shows - The app sometimes shows inaccurate or outdated information.
- The app offers exclusive benefits and offers.- The app requires a lot of permissions and data.
- The app has a nice design and interface.- The app has some bugs and errors.
The app has an average rating of 4.4 out of 5 stars on Google Play and 4.6 out of 5 stars on App Store, based on more than 1 million reviews. Most users are satisfied with the app and recommend it to other Orange France customers.
How to Rate and Review the App Yourself
If you have tried the app yourself and want to share your opinion, you can rate and review the app yourself on Google Play or App Store. To do so, you need to:
Open the app store on your device and search for Orange et moi.
Select the app from the list of results and tap on it.
Scroll down to the bottom of the app page and tap on Rate or Write a Review.
Select the number of stars you want to give the app, from 1 (lowest) to 5 (highest).
Write a short comment about your experience with the app, what you liked or disliked, and any suggestions for improvement.
Tap on Submit or Post to publish your rating and review.
Your rating and review will help other users decide whether to download and use the app or not. It will also help the developers improve the app and fix any issues.
Alternatives and Competitors of the Orange et moi App
What Other Apps Offer Similar Services
If you are looking for other apps that offer similar services as the Orange et moi app, you might want to consider some of these alternatives and competitors:
App NameDescription
Orange et moi SenegalThis is the official app for Orange Senegal customers. It allows you to manage your mobile, internet, and fixed line contracts and services, as well as enjoy exclusive benefits and offers from Orange Senegal and its partners. It is available for Android and iOS devices.
Orange et moi Cote d'IvoireThis is the official app for Orange Cote d'Ivoire customers. It allows you to manage your mobile, internet, and fixed line contracts and services, as well as enjoy exclusive benefits and offers from Orange Cote d'Ivoire and its partners. It is available for Android and iOS devices.
Orange et moi MarocThis is the official app for Orange Maroc customers. It allows you to manage your mobile, internet, and fixed line contracts and services, as well as enjoy exclusive benefits and offers from Orange Maroc and its partners. It is available for Android and iOS devices.
SFR & MoiThis is the official app for SFR customers. SFR is one of the main competitors of Orange France in the telecommunications market. The app allows you to manage your mobile, internet, TV, and fixed line contracts and services, as well as access online solutions or chat with an adviser. It is available for Android and iOS devices.
Bouygues TelecomThis is the official app for Bouygues Telecom customers. Bouygues Telecom is another competitor of Orange France in the telecommunications market. The app allows you to manage your mobile, internet, TV, and fixed line contracts and services, as well as access online solutions or chat with an adviser. It is available for Android and iOS devices.
How to Choose the Best App for You
To choose the best app for you, you need to consider some factors such as:
Your needs: What kind of services do you want to manage from your app? Do you have a mobile, internet, TV, or fixed line offer? Do you want to access exclusive benefits and offers? Do you want to control your Livebox and internet services?
Your preferences: What kind of app do you like to use? Do you prefer a simple or a complex app? Do you prefer a light or a dark mode? Do you prefer a French or an English app?
Your location: Where do you live and where do you use your app? Do you live in France or in another country? Do you use your app in France or abroad?
Your device: What kind of device do you have and what operating system does it run? Do you have an Android or an iOS device? Do you have a smartphone or a tablet?
Based on these factors, you can compare and contrast the features and benefits of different apps and choose the one that suits you best. You can also read the reviews and ratings from other users who have tried the apps and see what they think.
Conclusion
The Orange et moi app is a useful and convenient app for Orange France customers who want to manage all their contracts and services from a single application. The app also offers exclusive benefits and offers, as well as online solutions and help. The app is easy to download and use, and it has received mostly positive feedback from users. However, the app also has some drawbacks, such as occasional crashes, freezes, inaccuracies, or bugs. The app also requires a lot of permissions and data, which might raise some privacy concerns. The app is not the only one of its kind, as there are other apps that offer similar services, such as Orange et moi Senegal, Orange et moi Cote d'Ivoire, Orange et moi Maroc, SFR & Moi, or Bouygues Telecom. To choose the best app for you, you need to consider your needs, preferences, location, and device.
If you are interested in downloading and using the Orange et moi app, you can visit the website and enter your phone number or scan a QR code to get a link to the app store corresponding to your device. You can also search for Orange et moi on Google Play or App Store and install the app from there. Once you have installed the app, you can log in with your customer area credentials or biometric data and start enjoying all the features and benefits of the app.
FAQs
Q: Is the Orange et moi app free?
A: Yes, the Orange et moi app is free to download and use. However, it may consume data from your mobile plan or Wi-Fi network.
Q: Can I use the Orange et moi app abroad?
A: Yes, you can use the Orange et moi app abroad if you have activated your roaming service. However, you may incur additional charges depending on your roaming plan.
Q: Can I use the Orange et moi app with other operators?
A: No, the Orange et moi app is only compatible with Orange France contracts and services. If you have another operator, you need to use their respective app.
Q: How can I contact customer service from the Orange et moi app?
A: You can contact customer service from the help option in the main menu. You can access online solutions or chat with an adviser.
Q: How can I update the Orange et moi app?
A: You can update the Orange et moi app from Google Play or App Store. You will receive a notification when a new version is available. You can also check for updates manually from the settings option in the main menu. 44f88ac181
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